Other Services

 

24-Hour Services:

Online Banking with Bill Pay

You can check your account balance, view account activity and posted checks, transfer funds between accounts, pay bills, and even reorder checks – all through Online Banking with Bill Pay at www.TruPointBank.com.

TeleBanker

Access your accounts 24 hours a day with TeleBanker. Call (276) 935-3425 or toll free at (888) 419-4222 to access your account.

VISA® Debit Cards

All TruPoint checking accounts include a free VISA Debit Card. It’s an ATM card and a checkbook all in one! The Debit Card allows you to make everyday purchases when you normally use a check. Your Debit Card is welcome wherever VISA is accepted. You can use your Debit Card to make deposits, withdrawals, and transfer funds at any of our ATM locations – or to get cash at any ATM displaying the Honor, Cirrus, or VISA symbol. Best of all – it’s FREE! There is no monthly charge.*

*You may incur charges when using an ATM other than TruPoint Bank.

Visa Alerts

Help reduce fraud and monitor your spending anytime, anywhere with Alerts from TruPoint Bank powered by Visa.

With near real-time Alerts from TruPoint Bank powered by Visa, you can receive updates on your Visa® card activity. And this unique service is available free for TruPoint Bank Visa cardholders. After your Visa card has been used, you’ll receive an alert through text message or email. If there is fraudulent activity, you can find out within minutes and act quickly to resolve the situation.

How you use the service is up to you. You can choose to receive alerts when your Visa card is used for purchases over a specified amount, online transactions, purchases outside the United States, and more. You can even customize the purchase amount threshold—for example, setting it to only receive alerts for purchases above $50.

Select the delivery options that best meet your needs, with text messages, emails, or both for extra security and convenience. Each alert contains important information, including the purchase amount, merchant name and location (if available), and the last [four] digits of the Visa card used to keep you best informed.

All this for free for TruPoint Bank Visa cardholders.

Sign up for Alerts

Disclosure: Actual time to receive Alerts powered by Visa is dependent upon wireless service and coverage within area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. Additional restrictions apply.

CDARS

CDARS (Certificate of Deposit Account Registry Service) is a type of certificate of deposit product that enables users to deposit up to $50 million dollars in insured accounts managed through TruPoint Bank. CDARS transfers account balances above the Federal Deposit Insurance Corporation’s maximum insurable amount to another financial institution in a network of banks managed by Promontory Interfinancial Network LLC, Arlington, Virginia – www.CDARS.com. You can visit any TruPoint Bank office to learn more.

Credit Cards

We do not offer credit cards at this time.

Direct Deposit

Direct deposit is a simple, free service that allows your employer to deposit payroll checks, dividends, and retirement checks automatically into your TruPoint Bank account.

Overdraft Protection

Overdraft protection means that we have approved, in advance, a personal, unsecured Line of Credit to balance your account if you should ever overdraw. It is designed to end checking account overdraft complications, charges, and embarrassing delays. Visit any TruPoint Bank office to complete an application.

Safe Deposit Boxes

Keep your important documents in a safe deposit box with us. Safe deposit boxes are offered at most of our TruPoint Bank locations. Annual rental fees vary according to the size of the desired box. Pay a visit to any TruPoint Bank location and speak with one of our friendly Customer Service Representatives. They will assist you in choosing the box that best suits your needs.

Stop Payments

A stop payment occurs when an account holder instructs the bank not to honor payment on a specific item(s). An oral stop payment is binding for 14 calendar days. The stop payment must be confirmed in writing within the 14 days in order to be binding for an additional six months. Call (276) 935-8161 or (888) 419-4222 in order to initiate a stop payment or visit any TruPoint Bank location to complete a stop payment request in writing.

Wire Transfers

A wire transfer is simply an electronic transfer of funds. A wire transfer allows people in different areas to exchange money quickly and easily. In order for an account holder to initiate a wire transfer, he/she must simply visit any TruPoint Bank location where our friendly staff will provide assistance in completing the request.

Find UsLocation & Hours Call Usat 276-935-8161 Email Uswith secure messages Call TeleBankerat 888-419-4222

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