Privacy Policy

PRINT OUR PRIVACY POLICY

 

Rev. 2/2021

FACTS

WHAT DOES TRUPOINT BANK DO WITH YOUR PERSONAL INFORMATION?

 Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Income
  • Payment history
  • Transaction history
  • Credit history
  • Assets 

When you are no longer our customer, we continue to share your information as described in this notice.

 How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons TruPoint Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does TruPoint Bank share?

Can you limit this sharing?

For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes -
to offer our products and services to you

No

We don't share

For joint marketing with other financial companies

No

We don't share

For our affiliates' everyday business purposes -
information about your transactions and experiences

No

We don't share

For our affiliates' everyday business purposes -
information about your creditworthiness

No

We don't share

For our affiliates to market to you

No

We don't share

For nonaffiliates to market to you

No

We don't share

Questions?

Call 888-419-4222 or go to www.trupointbank.com

What We Do

How does TruPoint Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We maintain physical, electronic, and procedural safeguards that guard your non-public personal information.

How does TruPoint Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Apply for financing
  • Give us your contact information
  • Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • TruPoint Bank does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • TruPoint Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies.

 

Find UsLocation & Hours Call Usat 276-935-8161 Email Uswith secure messages Call TeleBankerat 888-419-4222

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