COVID-19 Update

Coronavirus Update |  March 19, 2020

On behalf of TruPoint Bank, we want to assure you that the health and well-being of our customers, our employees and our communities is our top priority. As such, as of Friday, March 20, we will transition to drive-thru banking as the preferred method of interaction.

Our lobbies will be open for banking needs by-appointment only. This protective measure will allow us to follow the recommended occupancy and social distancing guidelines established by the CDC to protect your health and safety.

You can conduct your banking without visiting an office. 
Our online banking and mobile app allow you the opportunity to bank anywhere, at any time. If you are not currently signed up for these services, please visit TruPointBank.com to enroll. Or, if you prefer, stop by one of our offices (or call) and we will personally walk you through step-by-step, helping you get this valuable service set up.

Here’s some of the convenient services you’ll enjoy:

• View Balances and Transaction History
• Transfer Funds (internal & external)
• Pay Bills
• Deposit Checks through Mobile Deposit
• Turn Your Debit Card On and Off
• Pay a Friend

You can call our 24-hour banking service.
Our 24/7 telephone banking is available to check your account balance, review your transactions, transfer funds, make a loan payment, or report lost or stolen cards.  Simply call TeleBanker at 888-419-4222.

Don’t forget the convenience of ATMs.
Finally, our ATM locations offer an additional means of interacting with us without coming inside the bank.

We care deeply for those who are most vulnerable to the coronavirus and we’re here to help you. If you have any questions, concerns or need additional help, please contact your local TruPoint Bank office.

Ready to enroll in Online & Mobile App Banking? It takes less than 10 minutes!
Download the TruPoint App from the app store and you can enroll from the app by simply clicking “New enrollment form.” Follow the instructions and you will be ready to begin banking online. Or, you may enroll online.

If you experience trouble enrolling or have completed an enrollment form and not received a username and password, please call your local office or Customer Care Center at 276-935-8161.