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ONLINE POLICY


Definition

“Cookies” are pieces of information that our Website can obtain from your computer when you access our Website and that are stored on your computer.  For purposes of this Policy, Cookies could also mean other computer-stored files such as Flash Objects used to secure our Website.  Our Website will access the Cookies that it stores on your computer whenever you visit our Website.

“Customer Information” means personal and non-personal information that we obtain from and about you through Cookies or from information that you voluntarily submit to us electronically, either by email or by accessing our Online Banking section.

“Website” shall mean the group of World Wide Web pages owned, maintained, licensed or otherwise controlled by TruPoint Bank, generally containing a homepage, hyperlinks to other pages, and usually located on the same computer-based server.


Generally

TruPoint Bank can better serve you through this Website when you provide us with information.  You can do this in one of two different ways.  You can register to use our Online Banking section or you can contact us by email.


Anonymous Access

You can browse our Website without us knowing anything about you by not providing information to us and by disabling or deleting the Cookies on your web browser.


Cookies

TruPoint Bank or our third party partners may install Cookies or similar files on your computer for the purpose of insuring secured access to our Online Banking sections, facilitating navigation around our Website, and to personalize your Website experience.  Our Cookies do not contain any personal information unless it is encrypted, and we do not track your visits to other websites.  Cookies contain technical and navigational information such as the type of computer and web browser you use, how long you view our Website, and the pages of our Website you visit.  We do use Cookies in the Online Banking section of the Website to store our SiteKey information that allows us to recognize your computer without having to answer challenge questions.  However, this information is encrypted and is used solely for our Online Banking section.  Cookies may also be used to advertise its products and services on the Website in the form of banner ads, splash ads, and other formats.  We may use information about your relationship with us, such as what types of accounts you have.


User Provided Information

We can also obtain private information about you when you voluntarily provide it to us through the Online Banking section or by email.  This information could include your name, address, telephone number, email address, and account numbers.


Transaction Information

The Bank and our third party partners obtain and store information about your online transactions through our Online Banking section.  This includes information about your accounts with the Bank, bill payments, and transfers.


Information Sharing

TruPoint Bank may share Customer Information we collect from you with third party companies that work for us called Non-Affiliated Companies.  Non-Affiliated Companies act on our behalf and receive Customer Information from us, but they are contractually obligated to keep the Customer Information confidential and to use it only to provide the services that we request.  Non-Affiliated Companies may include financial service providers such as payment processing companies, and non-financial companies such as check printing and data processing companies.  We also may disclose Customer Information to credit bureaus and similar organizations and when required or permitted by law, such as in response to a subpoena or similar legal process, a fraud investigation, and risk management and security activities.  Your Customer Information may also be disclosed in connection with the sale of your account to another financial institution.  The Bank may also share Customer Information to other parties that you may authorize and direct.  For more information on how TruPoint Bank shares your Customer Information, please see the TruPoint Bank Notice of Financial Privacy Rights.


Aggregation Sites

Aggregators are companies with websites that are designed to allow you to consolidate account information from several sources to be viewed on one site.  To do this, an aggregator may request access to your personal financial information.  You should ensure that any aggregator with whom you deal has appropriate policies to protect your privacy and security.  If you provide information about your TruPoint Bank accounts to an aggregator, this means that you authorize us to honor all transactions initiated by the aggregator, whether or not you are aware of a specific transaction.  If you decide to revoke the authority you have given an aggregator, you should immediately change your TruPoint Bank password in order to restrict access to your account.


Links to Other Sites

Our Website provides hyperlinks to other companies with whom TruPoint Bank has no direct relationship.  When you click on these hyperlinks, you will be advised that you are leaving our Website, and we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information.  If you are asked to provide information on one of these websites we strongly urge you to carefully study their privacy policies before sharing your information.


Financial Privacy Rights for Customers

In addition to the protections you enjoy under this Online Privacy Policy, the TruPoint Bank Notice of Financial Privacy Rights may also cover your online activities.  This Notice explains our collection, use, disclosure, retention and security of information and applies to TruPoint Bank products and services offered within the United States for consumer purposes.


Amendments

Changes may be periodically made to this Online Privacy Policy without prior notice.


SECURITY STATEMENT


Definition

“Website” shall mean the group of World Wide Web pages owned, maintained, licensed or otherwise controlled by TruPoint Bank, generally containing a homepage, hyperlinks to other pages, and usually located on the same computer-based server.


Generally

This Website brings together a combination of industry-approved security technologies to protect data for TruPoint Bank (“Bank” or “us” or “we”) and for you.  It features a password-controlled system entry, a VeriSign-issued Digital ID for the Bank's server, Secure Sockets Layer (“SSL”) protocol for data encryption, and a router loaded with firewall software to regulate the inflow and outflow of server traffic.  Using these technologies, your internet banking transactions are believed to be as secure as current technology allows.


Secure Access and Verifying User Authenticity

To begin a session with the Bank's server, the user must key in a Log-in ID and a password.  Our Website uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts.  After three unsuccessful login attempts, the Website locks the user out. Customers may utilize the "forgot your password" link or contact the Bank for a password reset. Upon successful login, the Digital ID from VeriSign, who are the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.


Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol.  With SSL, data that travels between the Bank and the user is encrypted and can only be decrypted with the public and private key pair.  In short, the Bank's server issues a public key to the user's browser and creates a temporary private key.  These two keys are the only combination possible for that session.  When the session is complete, the keys expire and the whole process starts over when a new user makes a server session.


Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server.  A router, which is a piece of hardware, works in conjunction with the firewall, which is a piece of software, to block and direct traffic coming to the server.  The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the Bank.


Email & Text Message Fraud

Email can be used maliciously by sending computer viruses, offering inaccurate information in a way that appears accurate, requesting a person to provide information to a false website. These emails can even be sent by known friends or forwarded to you with good intention, which makes them appear even more legitimate. You should only access the Bank’s Website by entering “trupointbank.com” in your web browser and not by clicking on a hyperlink in an email. Otherwise, you could be directed to a site that may look like the Bank’s Website but is controlled by criminals seeking to steal your personal information such as login name, passwords and social security numbers. If you receive an email warning that a new computer virus is circulating, check the website of any one anti-virus software company for validation. Please report any suspicious email or text message that uses TruPoint Bank's name to us by calling 276-935-8161 and forwarding the email or text message to ReportFraud@TruPointBank.com.


Amendments

You should review this Security Statement often because we may change it at any time without notice.

Try Online Banking

No waiting in line. Review your accounts anytime you want. Even transfer money between accounts. Online banking offers lots of great benefits!

Contact Us


TeleBanker:
888.419.4222
Main Office:
276.935.8161
Lost/Stolen Card:
866.546.8273
*To report a lost/stolen card during regular business hours, please contact your local TruPoint Bank office.
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Home Equity Line of Credit

This disclosure contains important information about our Home Equity Line of Credit (Interest Only) (the "Plan" or the "Credit Line"). You should read it carefully and keep a copy for your records. Please read and click the "I Agree" button at the bottom of this page.

  1. AVAILABILITY OF TERMS. All of the terms described below are subject to change. If these terms change (other than the annual percentage rate), and you decide, as a result, not to enter into an agreement with us, you are entitled to a refund of any fees that you have paid to us or anyone else in connection with your application.
  2. SECURITY INTEREST. We will take a security interest in your home. You could lose your home if you do not meet the obligations in your agreement with us.
  3. POSSIBLE ACTIONS. Under this Plan, we have the following rights: Termination and Acceleration. We can terminate the Plan and require you to pay us the entire outstanding balance in one payment, and charge you certain fees, if any of the following happens:

    1. You engage in fraud or material misrepresentation at any time in connection with the Plan. This can include, for example, a false statement about your income, assets, liabilities, or any other aspect of your financial condition.
    2. You do not meet the repayment terms of the Plan.
    3. Your action or inaction adversely affects the collateral for the Plan or our rights in the collateral. This can include, for example, failure to maintain required insurance, waste or destructive use of the dwelling, failure to pay taxes, death of all persons liable on the account, transfer of title or sale of the dwelling, creation of a senior lien on the dwelling without our permission, foreclosure by the holder of another lien or the use of funds or the dwelling for prohibited purposes.

  4. Suspension or Reduction. In addition to any other rights we may have, we can suspend additional extensions of credit or reduce your credit limit during any period in which any of the following are in effect:
    1. The value of the dwelling securing the line of credit declines significantly below its appraised value for purposes of the Plan. This includes, for example, a decline such that the initial difference between the credit limit and the available equity is reduced by fifty percent and may include a smaller decline depending on the individual circumstances.
    2. We reasonably believe you will not be able to meet the repayment requirements under the Plan due to a material change in your financial circumstances.
    3. You are in default of a material obligation of the Plan. We consider all of your obligations to be material. Categories of material obligations include, but are not limited to, the events described above under Termination and Acceleration, obligations to pay fees and charges, obligations and limitations on the receipt of credit advances, obligations concerning maintenance or use of the dwelling or proceeds, obligations to pay and perform the terms of any other deed of trust, mortgage or lease of the dwelling, obligations to notify us and to provide documents or information to us (such as updated financial information), obligations to comply with applicable laws (such as zoning restrictions).
    4. We are precluded by government action from imposing the annual percentage rate provided for under the Plan.
    5. The priority of our security interest is adversely affected by government action to the extent that the value of the security interest is less than 120 percent of the credit limit.
    6. We have been notified by governmental authority that continued advances may constitute an unsafe and unsound business practice.
    7. The maximum annual percentage rate under the Plan is reached.

  5. Change in Terms. We may make changes to the terms of the Plan if you agree to the change in writing at that time, if the change will unequivocally benefit you throughout the remainder of the Plan, or if the change is insignificant(such as changes relating to our data processing systems).
  6. Fees and Charges. In order to open and maintain an account, you must pay certain fees and charges.
    • Lender Fees. The following fees must be paid to us:
    • Description Amount When Charged
      NSF Handling Fee: $25.00 At the time a payment is returned to us for non-sufficient funds
      Stop Payment Fee: $25.00 At the time you request a Stop Payment
      Overlimit Charge: $25.00 At the time your Credit Line balance exceeds your credit limit
      Late Charge. Your payment will be late if it is not received by us within 10 days after the "Payment Due Date" shown on your periodic statement. If your payment is late we may charge you 5.000% of the payment.
  7. PROPERTY INSURANCE. You must carry insurance on the property that secures the Plan.
  8. MINIMUM PAYMENT REQUIREMENTS. You can obtain advances of credit during the following period: 120 months (the "Draw Period"). Your Regular Payment will equal the amount of your accrued FINANCE CHARGES. You will make 119 of these payments. You will then be required to pay the entire balance owing in a single balloon payment. If you make only the minimum payments, you may not repay any of the principal balance by the end of this payment stream. You payments will be due monthly. Your "Minimum Payment" will be the Regular Payment, plus any amount past due and all other charges. An increase in the ANNUAL PERCENTAGE RATE may increase the amount of your Regular Payment.
  9. MINIMUM PAYMENT EXAMPLE. If you made only the minimum monthly payment and took no other credit advances, it would take 10 years to pay off a credit advance of $10,000.00 at an ANNUAL PERCENTAGE RATE of 4.500%. During that period, you would make 119 payments varying between $34.52 and $38.22, with a final payment of $10,038.22.
  10. TRANSACTION REQUIREMENTS. The following transaction limitations will apply to the use of your Credit Line:
    • Credit Line Equi-check, Debit Card, Telephone Request, In Person Request and Internet Banking Limitations. There are no transaction limitations for the writing of Equi-checks, using a debit card, requesting an advance by telephone, requesting an advance in person or accessing by other methods.
  11. TAX DEDUCTIBILITY. You should consult a tax advisor regarding the deductibility of interest and charges for the Plan.
  12. ADDITIONAL HOME EQUITY PLANS. Please ask us about our other available Home Equity Line of Credit plans.
  13. VARIABLE RATE FEATURE. The Plan has a variable rate feature. The ANNUAL PERCENTAGE RATE (corresponding to the periodic rate) and the minimum payment amount can change as a result. The ANNUAL PERCENTAGE RATE includes only interest and not other costs.
  14. THE INDEX. The annual percentage rate is based on the value of an index (referred to in this disclosure as the "Index"). The index is the New York Prime Rate as published in the Wall Street Journal. Information about the Index is available or published in the Wall Street Journal. We will use the most recent Index value available to us as of the date of any annual percentage rate adjustment. If the Index is no longer available, we will choose a new Index and margin. The new Index will have an historical movement substantially similar to the rate in effect at the time the original Index becomes unavailable.
  15. ANNUAL PERCENTAGE RATE. To determine the Periodic Rate that will apply to your account, we add a margin to the value of the Index, round that sum to the nearest 0.250%, then divide the rounded value by the number of days in a year (daily). To obtain the ANNUAL PERCENTAGE RATE we multiply the Periodic Rate by the number of days in a year (daily). This result is the ANNUAL PERCENTAGE RATE. A change in the Index rate generally will result in a change in the ANNUAL PERCENTAGE RATE. The amount that your ANNUAL PERCENTAGE RATE may change also may be affected by the lifetime annual percentage rate limits, as discussed below.

    Please ask us for the current Index value, margin, and annual percentage rate. After you open a credit line, rate information will be provided on periodic statements that we send you.

  16. FREQUENCY OF ANNUAL PERCENTAGE RATE ADJUSTMENTS. Your ANNUAL PERCENTAGE RATE can change monthly. There is no limit on the amount by which the annual percentage rate can change during any one year period. However, under no circumstances will your ANNUAL PERCENTAGE RATE exceed 18.000% per annum at any time during the term of the Plan.
  17. MAXIMUM RATE AND PAYMENT EXAMPLES If you had an outstanding balance of $10,000.00 the minimum payment at the maximum ANNUAL PERCENTAGE RATE of 18.000 percent would be $152.88. This ANNUAL PERCENTAGE RATE could be reached at the time of the 1st payment.
  18. PREPAYMENT. You may prepay all or any amount owing under the Plan at any time without penalty.
  19. HISTORICAL EXAMPLE. The example below shows how the ANNUAL PERCENTAGE RATE and the minimum payments for a single $10,000.00 credit advance would have changed based on changes in the index from 2003 to 2017. The index values are from the following reference period: as of the 12th business day of February. While only one payment amount per year is shown, payments may have varied during each year. Different outstanding principal balances could result in different payment amounts.

    The table assumes that no additional credit advances were taken, that only the minimum payment was made, and that the rate remained constant during each year. It does not necessarily indicate how the Index or your payments would change in the future.

Year (as of the 12th business day of February)

Index
(%)

Margin*
(%)

ANNUAL
PERCENTAGE
RATE
(%)

Minimum
Monthly
Payment
($)

2003

4.250

0.500

4.750

40.34

2004

4.000

0.500

4.500

38.22

2005

5.250

0.500

5.750

48.84

2006

7.500

0.500

8.000

67.95

2007

8.250

0.500

8.750

74.32

2008

6.000

0.500

6.500

55.21

2009

3.250

0.500

3.750

31.85

2010

3.250

0.500

3.750

31.85

2011

3.250

0.500

3.750

31.85

2012

3.250

0.500

3.750

31.85

2013

3.250

0.500

3.750

2014

3.250

0.500

3.750

2015

3.250

0.500

3.750

2016

3.250

0.500

3.750

2017

4.000

0.500

4.500

* This is a margin we have used recently; your margin may be different.

  • THIRD PARTY FEES. You also must pay certain fees to third parties. These fees generally total between $5.00 and $1,010.00. If you ask, we will give you an itemization of the fees you will have to pay to third parties.

BORROWER ACKNOWLEDGMENT

The Borrower, after having read the contents of the above disclosure, acknowledges receipt of ths Disclosure Statement and further acknowledges that this Disclosure was completed in full prior to its receipt. The Borrower also acknowledges receipt of the handbook entitled "What you should know about Home Equity Lines of Credit".

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